Due to earthquake damage to their building, the Napa County Department of Child Support Services has temporarily relocated to Solano County. Court services remain in Napa. The Napa DCSS is asking all Napa customers to handle their child support matters by phone and online until further notice. Dial 866-901-3212 or visit Make a Payment and Check My Child Support Account. Payments on Napa cases may also be made at any MoneyGram location. If a matter must be handled in person, Napa’s child support professionals are available to assist at the Solano County Department of Child Support Services in Fairfield. Starting Tuesday, September 2, limited child support services will be available at 1710 Soscol Avenue in Napa. This message will be updated as new information becomes available. To learn more about county services and the damaged Carithers Building at First Street and Parkway Mall, visit Napa County.

Napa DCSS Letter to Customers - Posted 9-4-14

If you have a case in Napa and would like to make a cash or debit payment, you may do so at any MoneyGram location in Wal-Mart, CVS Pharmacy, Raley's/Bel Air, and others – to find a location or 1-800-926-9400. You must have your PARTICIPANT I.D. NUMBER to enter as the account number and Receive Code 14630. To get your PAR I.D. call 1-866-904-7674.

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If you've moved or changed your contact information, here are ways to let us know:

Your information is kept confidential.

If you have an Electronic Payment Card (EPC), you must also update EPPICard Services using the number on the back of your card or 1-877-777-1617.

Access your child support documents online instead of receiving them by mail. To enroll, login to your Customer Connect account and check the enrollment box in "My Profile."

Welcome to the Department of Child Support Services!

California's Child Support Services Program works with parents - custodial and noncustodial - and guardians to ensure children and families receive court-ordered financial and medical support. Child support services are available to the general public through a network of 51 county and regional child support agencies (LCSAs).

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