In The Know

  • Access the Employer Resource Center with the CAChildSup mobile app

  • This mobile application will facilitate easy and secure “one touch access” to several child support resources such as Customer Connect, the SDU, the Employer Resource Center, LCSA Details and offline questions and answers regarding employer related Child Support Services. Learn more at: www.childsup.ca.gov/onthego
  • Benefits of using e-IWO to process income withholding orders:

  • Reduced costs – no manual processing and mailing paper documents.
  • Fewer errors than can occur with a manual process.
  • Less time from preparation to employer implementation.
  • Improved communication between child support agencies and employers.
  • Employer Phone Tree Flow Chart

  • Update your company info

  • Upcoming employer events

  • Take the Employer Survey

Employers Payment Benefits

Employers that comply with child support laws directly benefit their communities as follows:

  • By wage withholding employers help improve the financial stability of families.
  • When enrolling dependent children in health insurance, it increasing access to preventive health care.
  • Child support collections help prevent families from going on welfare.
  • For families already on welfare, their child support collections help reimburse state costs.
  • Federal and state agencies use new hire employment information to reduce overpayments in public assistance, unemployment and disability insurance, and workers’ compensation benefits.

Payment Features for employers:

  • Electronic payment options make it easy for employers to pay online.
  • All payments can be sent to one centralized location.
  • County managed (IV-D) and privately managed (non-IV-D) payments can be made at one time.
  • Other features are available on the SDU Web site.