In The Know

  • Access the Employer Resource Center with the CAChildSup mobile app

  • This mobile application will facilitate easy and secure “one touch access” to several child support resources such as Customer Connect, the SDU, the Employer Resource Center, LCSA Details and offline questions and answers regarding employer related Child Support Services. Learn more at: www.childsup.ca.gov/onthego
  • Benefits of using e-IWO to process income withholding orders:

  • Reduced costs – no manual processing and mailing paper documents.
  • Fewer errors than can occur with a manual process.
  • Less time from preparation to employer implementation.
  • Improved communication between child support agencies and employers.
  • Employer Phone Tree Flow Chart

  • Update your company info

  • Upcoming employer events

  • Take the Employer Survey

Termination of Health Coverage

Notify the local child support agency (LCSA) within 10 business days of any lapse of health care coverage, including:

  • The reason for lapse in coverage
  • Whether the lapse is temporary
  • If the lapse is temporary, the date coverage will resume
  • The effective date of the lapse in coverage

This information should be submitted to the LCSA on the Termination of Benefits/Employment Notice (DSCC 0114) which is in the NMSN Packet.