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Statewide Training Section

The following information is provided for all Local Child Support Agency professionals:

Overview of Services

General Information
Phone: (916) 464-5967
E-mail: Statewide Training Section

Child Support University

Coming Summer 2013!!!  Child Support University (CSU) is the new electronic learning management system provided by the California Department of Child Support Services for use by child support professionals.

On-line Course Catalog

  • Complaint Resolution and State Hearing
    The purpose of this course is to facilitate consistent statewide implementation and ongoing administration of the Complaint Resolution and State Hearing Regulations.,br />
     
  • DCSS Trainer Certification Program
    The Department of Child Support Services (DCSS) Trainer Certification Program (TCP) was created to certify a pool of trainers to develop and deliver the Child Support Program curriculum.

    TCP Level 2- Level 2 Trainers are certified by the DCSS Statewide Training Branch. Level 2 Trainers are certified to administer and train the TCP curriculum and other Child Support curriculum to staff at their own LCSA or another LCSA. When a Level 2 Trainer provides the TCP curriculum to a child support professional, the trainee becomes a Level 1 Certified Trainer. (Note: You do not need to be certified as a Level 1 Trainer to be certified by the DCSS Statewide Training Branch as a Level 2 Trainer.)

    TCP Level 1- Level 1 Trainers are certified at their LCSA or another LCSA by Level 2 Trainers. Level 1 Trainers may train Child Support curriculum to other child support professionals or stakeholders.

      For more information about the TCP, please contact the Statewide Training Branch.

Resource Guides and Glossary of Terms

Policies and Procedures

Regulations

External Training Opportunities and Resources

Statewide Training Calendar

  • Upcoming training presentations for child support professionals