Welcome to the California Department of Child Support Services!

California's Child Support Services Program works with parents - custodial and noncustodial - and guardians to ensure children and families receive court-ordered financial and medical support. Child support services are available to the general public through a network of 51 county and regional child support agencies (LCSAs).

 What's New!

Employer Alert: Form Packets for Income Withholding Orders and the National Medical Support Notice have changed.

Earthquake damage has been repaired and the Napa County Department of Child Support Services has returned to its original location at 929 Parkway Mall, Suite 247, Napa, CA 94559. Customers are encouraged to make an appointment before coming to the office by calling 866-901-3212. The payment kiosk in the Napa County Library will continue to be available until August 31. See our Payment Options webpage to learn about other convenient payment options.

Cash paying customers can now pay their child support in person at many retail locations or at a kiosk at select county child support offices. Learn more about all of our available payment options.

The National Association of Counties presented awards in early June for county achievements that included the following child support programs: A webcam video chat service for child support customers in San Bernardino County, an outreach program to prison inmates in Lassen County, a method of establishing a visitation order when a child support case is established in San Diego County, a book vending machine in the child support lobby in Alameda County and a Tailored Analytics initiative in Los Angeles County. Learn more.

Strategic Plan 2015-2019 (Updated June 2015)

Our entire website went mobile friendly on November 12th. If you are on a laptop or tablet, you can see how it looks, now, by shrinking the window on your screen to the size of a cell phone. This slight change, among others, is included in the new Web template provided to all state departments by the California Department of Technology. We hope these changes enhance your experience on our site. We welcome your feedback.

Help us find you when we have important information about your case.
If you've moved or changed your contact information, here are ways to let us know:

Your information is kept confidential.

If you have an Electronic Payment Card (EPC), you must also update EPPICard Services using the number on the back of your card or 1-877-777-1617.

Enroll now to receive your appointment reminders and payment information directly to your email. You will also be able to view child support documents online instead of receiving them by mail. By enrolling, you will receive emails from us alerting you of new documents available in Customer Connect. If you’ve already enrolled in eDocuments, then you are automatically enrolled in eCommunications. Enrollment is easy, simply login to your secure Customer Connect account and click “Begin Enrollment.” Once enrolled, look for our verification email with the subject line: Important “Action Required – Enrollment.” Give it a try. You can unenroll any time.

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