DCSS Contact Information

Self-Service Options (available 24/7)

• Website:  www.childsup.ca.gov

  • Check your child support account*
  • Make a payment*
  • Get account payment history*
    *requires Participant Number and Personal Identification Number (PIN)

• Customer Connect:  1-866-901-3212

  • Your child support case information 
  • Payment information
  • Private child support orders
  • Bank levies
  • Your local child support agency
  • Your Participant Number and/or your Personal Identification Number (PIN)

• Outside the United States:  1-408-273-0073 

• Hearing Impaired TTY:  1-866-399-4096

 Additional Services

• State Disbursement Unit (SDU):  1-866-901-3212 select option 1 (SDU)

  • Set-up Electronic Payments
  • Set-up Direct Deposit or Electronic Payment Card (EPC)

• State Department of Child Support Services:  1-866-249-0773

  • Professional or Driver’s license release
  • Passport release
  • Tax intercept or bank levy information
  • Administrative review process (for private child support cases)
  • Paternity Opportunity Program (voluntarily establishing paternity)

• Outside the United States:  1-916-464-5000

• DCSS Welcomes Your Feedback!

  • Web Online Feedback Form

• Mailing Address:

Department of Child Support Services
P.O. Box 419064
Rancho Cordova, CA 95741-9064

• Technical Help