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Kathleen Hrepich (Years of Service: 2011 - 2014)

Kathleen Hrepich, Interim Director

Kathleen Hrepich served as interim director for the California Department of Child Support Services (DCSS) from April 1, 2011 through June 13, 2014. Hrepich was appointed deputy director and chief counsel for the State DCSS on January 4, 2009, and continues to serve in that capacity.

Prior to state service, Hrepich was director of the Sierra Nevada Regional Department of Child Support Services and previously served as the chief deputy district attorney for the Nevada County District Attorney’s Office.  This was prior to the creation of the local child support agency. Hrepich was employed by Nevada County for ten years.

Hrepich served as the family support director for the California District Attorneys Association and was a deputy district attorney in both Amador and Del Norte County. Hrepich has been a licensed attorney in California since 1981.

 

Jan Sturla (Years of Service: 2009 - 2011)

Jan Sturla

On November 21, 2008, Governor Arnold Schwarzenegger appointed Jan Sturla as director of the Department of Child Support Services (DCSS).

"Jan Sturla has a strong record of leadership on child support issues at both the state and local level. His focus on program performance and his record in statewide leadership on behalf of county child support programs makes him well-suited to lead the department," said Governor Schwarzenegger. "I thank David Maxwell-Jolly for his role in implementing California's first statewide child support automated system. His leadership in the project has resulted in an end to costly federal penalties and the successful launch of a program that will help ensure that millions of California children will get the support they need."

Sturla has served as director for the Orange County Department of Child Support Services since 1999, where he has been responsible for the executive management of approximately 100,000 child support cases, 630 employees and an annual budget of $55 million. Previously, he worked for the Orange County District Attorney's Office from 1992 to 1999, where he served as supervising deputy district attorney for the family support division and trial attorney for a number of divisions including felony trials, sexual assault and child abuse, homicide and consumer and environmental protection units.

"The state child support program represents a very important lifeline for over a million children and families in California," said Jan Sturla. "I am honored to have been chosen by Governor Schwarzenegger to direct this important work."

Sturla, 62, of San Clemente, earned a Juris Doctorate degree and graduated cum laude from Pepperdine University School of Law and a Bachelor of Arts degree in economics from California State University, Fullerton.

 

David Maxwell-Jolly (Years of Service: 2007 - 2008)

David Maxwell-Jolly

Governor Arnold Schwarzenegger today announced the appointment of David G. Maxwell-Jolly as director of the Department of Child Support Services (DCSS) in the Health and Human Services Agency (HHS).

"With David's leadership, the department has developed cutting-edge technology to provide vital financial security to thousands of California children and families. His technical expertise and commitment to helping families make him the ideal candidate for this job," said Governor Schwarzenegger. "I extend my heartfelt appreciation for Greta Wallace's service and leadership over the past three years. She headed the implementation of a single, statewide automated child support system - one of the state's largest information technology projects - which helps California families and saves the state millions of dollars in federal penalties."

Maxwell-Jolly has served as chief deputy director for DCSS since 2005. In this position, he advises and assists the director of the department in the formulation, implementation and administration of statewide policies pertaining to child support services programs and systems including the California Child Support Automation System (CCSAS). From 2002 to 2004, Maxwell-Jolly was project director of CCSAS at DCSS and the Franchise Tax Board, where he directed state and contract staff in the development of the statewide automated system and the state disbursement unit. Maxwell-Jolly previously served as a deputy secretary for HHS from 1999 to 2002. As deputy secretary, he provided budget and management oversight for 12 departments and one board under the agency.

From 1986 to 1999, Maxwell-Jolly was a principal consultant on health and human services issues for the California State Senate. Prior to that, Maxwell-Jolly was a supervising analyst for the California Legislative Analyst's Office from 1982 to 1986. His experience also includes two years as a project analyst for the Kaiser Permanente Medical Care Program.

"I share Governor Schwarzenegger's philosophy that an investment in our children is an investment in California's future. I have spent the past five years working to make the child support automation project a success and I will continue on this path as the director of the Department of Child Support Services," said Maxwell-Jolly.

Maxwell-Jolly, 58, of Sacramento, earned a doctorate in public policy analysis from the Frederick S. Pardee RAND Graduate School, a Master of Public Health from the University of Michigan and a Bachelor of Arts degree in history and political science from Indiana University at Bloomington. This position requires Senate confirmation and the compensation is $142,965. Maxwell-Jolly is a Democrat.

The mission of the DCSS is to promote the well-being of children and the self-sufficiency of families by assisting both parents to meet the financial, medical and emotional needs of their children. The department and the local child support agencies that it oversees establish, collect and distribute child support for children in California, as well as establish spousal and medical support and determine paternity.

 

Greta Wallace (Years of Service: 2004 - 2007)

Greta Wallace

Appointed by Governor Arnold Schwarzenegger in October 2004, Greta Wallace is Director of the California Department of Child Support Services. The Department of Child Support Services promotes the well-being of children and the self-sufficiency of families by providing child support services to help both parents meet the needs of their children. Ms. Wallace leads the Department in providing strong state leadership to the local child support agencies to ensure that all functions necessary to establish, collect, and distribute child support in California, including securing child and spousal support, medical support and determining paternity, are effectively implemented. The Department is under the auspices of the Health and Human Services Agency.

Ms. Wallace brings a great understanding of social services, child protection and child support enforcement to the position. She has more than 13 years of experience practicing law within the Department of Social Services. Ms. Wallace served as an administrative law judge with the Department from 2002 to 2004, conducting hearings on child support cases. She served five years as assistant chief counsel providing legal advice on child and family program issues, as well as community care licensing. Prior to that, she served as staff counsel, senior staff counsel and supervising senior staff counsel for the Department. Wallace has also served as a member of the executive team of the Department of Alcohol and Drug Programs and as executive assistant to the undersecretary of the Health and Welfare Agency where she monitored legislation for the 11 departments within the Agency. Ms. Wallace is a member of the Jack and Jill National Association and the Sacramento Women's Assistance Network.

Ms. Wallace earned a Juris Doctorate and a Bachelor of Arts in biological sciences from the University of California, Davis.

 

Curtis L. Child (Years of Service: 2002 - 2004)

Curtis L. Child

Welcome and thank you for visiting the California Department of Child Support Services web site. It has been three years since Governor Davis signed the landmark legislation restructuring the child support program in California. As a result, the Department is now the only government organization in the country solely dedicated to supporting and protecting families that are dependent on child support. In that three years, I am proud to say, the Department has accomplished much of the charge given it by the Governor and the Legislature. The result has been significantly improved performance and customer service.

First, as of July 2002 all local child support programs were transitioned out of the district attorneys' offices into new stand alone local child support services agencies dedicated solely to providing child support enforcement services and ensuring child support enforcement when necessary. These transitions occurred six months ahead of schedule and resulted in program savings of $13 million annually.

Second, following a major collaborative effort involving program stakeholders the Department has adopted performance and training standards, case management procedures, and regulations on nearly every aspect of the program for the local child support services agencies to uniformly follow.

Third, we have focused on statewide child support performance improvement by setting aggressive goals for the local child support services agencies to meet. Accompanying these goals is a major Quality Assurance and Performance Improvement Program established as a means to effectively and continuously monitor, evaluate and improve the performance of California's child support services program.

Fourth, the Department has instituted a major customer service improvement program, which has put over 140 ombudspersons in place to support the local child support services agencies by working the most difficult cases. Additionally, we established a simple complaint resolution and hearing process to allow both custodial and noncustodial parents to resolve issues they may have with the local agencies outside of the court system, which has been heralded by advocates as a model for the nation.

Fifth, we have completed the most comprehensive research in the nation on the collectability of child support that will allow the Department to more successfully target our collection efforts well into the future.

Finally, we have converted all of the local child support services agencies onto one of six federally approved interim automation systems thereby enhancing uniformity in performance. Seven more agencies will be converted in the next year reducing the number of systems to four. We are also ready, along with our partners at the Franchise Tax Board, to move into the next phase of the development of a single statewide automation system that will serve to significantly improve program performance for the long term.

Importantly, these major initiatives have been completed while significantly improving the performance of the program. In the first full year of the program and for the first time in the history of the program California exceeded two billion dollars in collections, which has continued to increase in each subsequent year. Since Governor Davis took office child support collections have increased by over 70 percent (an increase of nearly one billion dollars), substantially exceeding the national rate for that period. Equally important, the average annual amount of child support collected for all families has doubled from $554 to $1,133 in the last five years. Last year, on average, $2,722 was collected for nearly 800,000 families. And, since the creation of the new department the child support services program has returned $225 million to the state and county general funds above and beyond the administrative costs of operating the program.

However, there is still room for improvement and we remain committed to increasing program collections and performance. At the same time we will continue to recognize the child support services program is integral to family self-sufficiency. We will do our work in a way that recognizes the individual needs and circumstances of parents and assists them in meeting the financial, medical and emotional needs of their children.

The first three years of the new department have been an exciting time with opportunities for innovation and challenges along the way. I would like to thank all local child support services agencies and those who have worked with the Department in making this progress. I continue to welcome your input and participation as we continue to serve children and help families become self-sufficient.