Customer Resources

Welcome to the Department of Child Support Services (DCSS) information page. DCSS strives to make California's child support services program the best in the nation by providing excellent customer service. This site should answer most of your child support related questions.

  • Video Resource Library – Quick Tip and Instructional videos providing information on child support processes.
  • Child Support Services – Services the department offers to parents and guardians to help meet your responsibilities to your children.
  • Calculate Child Support – Use the guideline calculator to estimate the amount of child support that may be ordered in your case.
  • Frequently Asked Questions (FAQ) – Answers to the questions most frequently asked by our customers.
  • Publications – General information about California's child support services program and child support laws.
  • Contact your local child support agency (LCSA) – Provides the addresses, telephone numbers, and website addresses for the local child support agencies. If you have a question or concern about your case, contact the local child support agency that is enforcing your case.
  • Ombudsperson Program – Information about the Ombudsperson Program, which is available at every local child support agency (county office). The Ombudsperson helps parents, employers, and the community by helping to resolve child support issues and they give valuable information about the child support services program.
  • Complaint Resolution and State Hearing – Information on how to file a complaint if you are not happy with how the local child support agency is handling your child support case.
  • Paternity Opportunity Program (POP) – Provides information on how unmarried parents can legally establish paternity (father of the child) without going to court.
  • Administrative Review Process – Provides information on how to request a review for individuals who do not have an open child support case with a local child support agency, and whose private wage assignment is processed through the State Disbursement Unit (SDU).
  • Child Support Programs – Child support programs and information.