In The Know

  • Access the Employer Resource Center with the CAChildSup mobile app

  • This mobile application will facilitate easy and secure “one touch access” to several child support resources such as Customer Connect, the SDU, the Employer Resource Center, LCSA Details and offline questions and answers regarding employer related Child Support Services. Learn more at: www.childsup.ca.gov/onthego
  • Benefits of using e-IWO to process income withholding orders:

  • Reduced costs – no manual processing and mailing paper documents.
  • Fewer errors than can occur with a manual process.
  • Less time from preparation to employer implementation.
  • Improved communication between child support agencies and employers.
  • Employer Phone Tree Flow Chart

  • Update your company info

  • Upcoming employer events

  • Take the Employer Survey

Benefits of Wage Withholding

Income withholding also benefits employers:

  • Reduces the time an employee has to be absent from work for court appearances in support disputes
  • Reduces the psychological stress that a custodial parent experiences when support payments are missed and the family suffers financial hardship, making the custodial parent employee more productive on the job
  • Eliminates the paying parent’s stress from handling personal finances caused when he (or she) must balance his child’s needs with other financial obligations, which can hurt job performance
  • Helps reduce the cost of government, thereby helping to reduce taxes by placing the responsibility of supporting children on the children’s parents rather than taxpayers

Income withholding assists families in the following ways:

  • Paying child support regularly keeps the parent who owes child support from having to repeatedly return to court to answer charges of non-payment.
  • The parent who is owed child support will not have to face economic hardships because of failure to receive regular and timely child support.
  • Child support paid to a family on public assistance can make the difference between getting the family off public assistance and making it self-sufficient.